At GearPulse, we aim to ensure your orders reach you quickly and safely.
1. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during holidays or promotional events.
2. Shipping Time
Delivery times depend on your location and selected shipping method. Most standard deliveries take between 5–10 business days within Europe. International shipping may take longer.
3. Shipping Costs
Shipping fees are calculated at checkout based on the delivery address and order weight. Any applicable taxes or customs duties are the customer’s responsibility.
4. Order Tracking
Once your order is shipped, you’ll receive a tracking link to monitor your delivery status in real-time.
5. Lost or Damaged Packages
If your order arrives damaged or goes missing during transit, please notify us immediately. We will investigate and arrange for a replacement or refund according to our policy.
6. Address Accuracy
Please ensure that your shipping information is correct before placing the order. We are not responsible for delays or losses due to incorrect or incomplete addresses.
7. Policy Updates
We reserve the right to modify our shipping policy to improve our delivery process. Any updates will be reflected on this page.